Gartner Hype Cycle 2009

I first came across the Hype Cycle in 2008, immediately, I posted about it here. Back then, the Web 2.0 and SOA was considered to be a market failure. Everyone who was anyone in the web development arena was claiming to create “Web 2-point-oh” applications, without knowing what that term meant. I know about an entrepreneur who pitched the idea of a Web 2.0-based e-commerce portal to a VC. In return, the VC asked one simple question - “Do you know what Web 2.0 means?”

Hype cycles are just that, they indicate the evolution of the system and its mainstream adoption with the amount of hype it is creating among the society. They also are an indication to future market leaders – companies which are poised to take off due to the right adoption of technology.

So, what do you think you should invest into now? Do you think you will buy “the Kindle"”? How about that power saving infrastructure? What to do with KM?

Kudos to Gartner for coming up with this framework.

What does he do for a living?

Since the day I got into an engineering college, my mother has been proudly saying “Majha mulga computer engineer ahe!” . I used to get amused by her pride, and it still makes me smile that she is happy for me (love you Aai :-) ). As days went by and I graduated to become a software developer, the “Computer engineer ahe” line was still there. Even when I got admission into one of the better known b-schools in the country, Aai would still tag me with Computer engineer.

The point is that sometimes you feel stereo-typed with the tag. People still ask me to troubleshoot their Windows. I dont mind doing that, but to expect me to visit their place at Borivali just because something is wrong with their Internet Explorer?? Sometimes I think I need a tag which defines my work and competency space better than “Computer Engineer”.

When I started working in a start-up, explaining to my family what I do became slightly more difficult. I was in charge of handling and building the technology on an entire organization. A lot of work which required a considerable bandwidth of know-how across the tech domain – a CTO in a nutshell. Whenever someone would ask, prompt would come the reply “Majha mulga computer engineer ahe!” . I kind of prefer IIM grad, but I dont think many people know about them – with people I mean the old aunty types, who ask your mother (in a nasal twang) “Kaay karto tumcha mulga?” The ones that sometimes do know about then quip “Oohh! Ahemadabad hoy?”, mother then simply says “To computer engineer ahe!!"” . Then I would butt in to say - “I sell shirts” rather than the oft repeated computer engineer tag.

These days I am working in a knowledge lab. We work on designing knowledge interventions and designing models which can change communities to become more productive and human oriented. I hope I got it right in this one line. My specific job entails a mini-CTO who is in charge of taking care of all technology details. Now what?!? I think “Majha mulga computer engineer ahe!”  is there to stay :-)

Co-ordinate Geometry and Perspective

This is going to be a philosophical post, don’t say that I did not warn you at the beginning. But, I have came across an a-ha! for myself at work. This just does not apply simply to Good v/s Evil, but it can be applied to life itself.

Good and Evil are two sides of the same coin, that means, if I were to have an axis (similar to say X-axis), then Evil will be on the left hand side of the Y-axis and Good will be on the right hand side. Thus, Good and Evil are opposites. Now, my friend, what do you do to eliminate Evil? Think. Don’t move ahead and read the answer, please think. Think Co-ordinate Geometry.

You delete the origin (0,0), you take out the Y-axis. You take out the definition point at which Good starts being Evil. You take out that Evil-defining-perspective (Y-axis). I am defining each axes as a perspective on life, and thus, a way of defining (aka constraining) your perspective. Take out the Y-axis and now you have only a degree of Goodness left.

Now, ask yourself – what happens when you take away the X-axis? That translates into a change in your perspective. A shift which fundamentally changes the way you look at things, look at the world. How much more of the co-ordinate geometry concepts can I apply on this? Does this make sense to you? Would appreciate some feedback on this.

It pains me to see this. So True!

Dropbox

If you already know about this, don’t bother to read any further, but if you don’t then hey, have I got a nifty utility for you!!

Do you remember GDrive? It had come up some time back, where users could use their GMail accounts like a virtual storage drive. I am not sure as to why it disappeared, possibly due to Google Docs and copyright issues, but it was great to have a online storage for your crucial documents. If I am going home and I want to take some files with me, why bother carrying them in a pen-drive when you can always have it online and access them anytime you want as long as you have internet.

Well, Dropbox does exactly that! You get a 2GB free account, from which you can version and collaborate documents. A good collaborative tool as any. There are a lot of such tools, but I really like the ease with which a newbie can start using this tool. Will try it as a tool within the office and post on this further.

Addendum

This is my application of the Dropbox idea. I have backed up my entire workspace (documents, mail, setups I need, etc) in one dropbox. And wherever I go I have my workspace online! No need for machines, laptops, pen drives whatever. Give me a new machine and all I have to do is install this nifty little application and voila! All my workspace documents will be synced with me in no time.

Uncertainty

I had gone to a friend’s place today to see his new born baby. Babblo* has a cute little daughter – I hope she doesnt take her looks from her dad!

So we got talking as friends do when they meet after a long time. Our favorite “R” word did come up. and so did the job switch. I see so many people who do not love their jobs, that I wonder has anybody written a paper on this? (let’s figure that out later)

This guy works for one of the big 4 consultancies, has been working with that firm for the past 4 years now. A job that any Systems MBA would kill for … yes, present company included :-) But I know the hours are long and the gyaan is hot. It requires the sheer dedication that dissolves my resolve to get into a post like that. Again, this is not the point, moving on …

Babblo’s reason for wanting to switch is that he does not see himself becoming one of the head honchoes and top guys in the next 5-6 years. He see himself reach the middle echelons of the organization, but still sees miles to go before he sleeps. Hence, the idea of moving out and getting into a different vertical altogether. A new stint even a startup. Have you imagined a guy who eats, sleeps, breathes ITIL trying to get things done in a startup? A comic strip on these lines can rival Dilbert :-D. Moot point being that Babblo (of course its not the true name!!) is actually turned off by the certainty of the job.

I cant identify with this funda. I for one would love some certainty on knowing what I will be doing 5-6 years down the line. Its easy to bluff, but do I really KNOW what I will be doing … hmmmmm … web surely, technology definitely, startup – could be, big hulking monolithic organization – sure why not, just pay me well!! I don’t know which is better – the certainty or the uncertainty!

Legalizing Corruption

On my way home from work, I was having this conversation with a colleague. He made an interesting point, the change in our thinking if we were to legalize corruption. The concept is simple – Declare your black money, pay a nominal amount to the government and you get to keep it for yourself.

I am not thinking through this completely here, but would require your help as well. But here are some points which came to my mind -

• The IT department has to be more thorough and catch all defaulters; that’s a tough task but that is the only way the corrupt people will be encouraged to come forward with their black money
• People will be encouraged to be corrupt, since there is a legitimate way to declare that income!!
• Government gets an inner cut on each bribe it’s official takes!! A kind of a plough back system!!

What do you think?

Addendum -

Seems this is a crazy hair brained idea as any. Read the comments to know more!!

Then and Now

My first job was in IRIS, in the year 2002. I loved my job. I had joined with seven other software engineers. We bonded really well together. We used to work on different projects, but lunched together … discussed problems, solved them … and generally helped each other out. Life was good, life was beautiful. I loved my life of a programmer. Our batch was one of the best the organization had, in fact some of us were awarded as the most valuable programmer, et al. No, I am not being modest :-), but we loved helping each other out … contributing to the organization.

My last job was in I2I. It was a simple transaction for me. I went to work, I stayed there till 6.30pm everyday, I came back – the company paid me for it. The very transactional nature of this perspective made me shudder … I had to leave the organization in search of greener pastures.

My new job is with Illumine, where the culture of the organization is to actualize the paradigm shift from transactional thinking of a job to contribution thinking. Will post more on this later, but at the moment think about it. Is your job a transaction for you?

Start-ups and Upstarts

A co-blogger and an expert in start-ups, Sushrut has written an excellent post on reasons why one should join a start-up and what are the pitfalls one should look out for before joining a start-up.

The reason why I am re-iterating this point is simply because many start-ups demand the kind of dedication from their employees that is not needed and certainly not justified … all in the name of it being a start-up. Tum mujhe khoon do, main tumhe ESOPs dunga seems to be their mantra. While this works out for people who know exactly what are they signing up for, it comes out as a shell shocker for those who join the band wagon expecting a different culture altogether.

It’s the culture that could be a defining moment for the start-up. I am not dishing out gyaan here. It is true … the culture of an organization can go a long way between success and failure.

Convergence

I think I have already written a blog post by this title, this could be a continuation of the same. When I was working with TechMahindra as a part of their leadership cadre, some of us were asked to meet up with British Telecom’s (BT) Vice President, Warren Buckley. He launched into how telecom, ISPs, content providers, etc are soon converging into one maelstrom of user enabled content. That was the first time I heard of the term Web 2.0. Back then one of BT’s top concerns was that Google will eat up the entire market. That was 3 years ago. This is now.

I am currently working with I2itelesource Pvt Ltd as a Delivery Manager. The organization is into deploying cutting edge solutions for telecom service providers and mobile network operators. They do a lot of business in the Asian subcontinent, and a lot of business comes from Middle East. The kind of demands and promises our sales team does is stupendous, stupefying and sometimes plainly stupid.

Coming back to convergence, back then it was very difficult to plan and put together a service platform for content providers. Now, they can be built by taking ready-made blocks and clubbing them together. Service Oriented Architecture and Web Services in full flow. Makes my mouth water J. Imagine streaming content in real time off a media/streaming server, encoding it so that the user can watch it only once, creating the charge records and charging the customer’s account and delivering the content to an IP-based device (TV/Computer/Projector, et al) for a seamless on-demand service. Can this be done? Yes.

There would be a time when telecom, internet, television and other new age media would converge in one seamless integration. Imaging checking your email on your TV while you are watching a cricket match. This can be done. Playing hookey at work seems so much easier, yes?

The Unusual activity

I clocked roughly 200 blog posts last year. That’s a post every alternate day. Impressive no? The feat was particularly possible because of my previous employment. I ruled the IT Infrastructure there (which was in addition to my actual role). The good things about being ‘God’ (read admin), are that the laws don’t apply to you. Power corrupts, and absolute power corrupts absolutely.

Start of the new year, I got an opportunity with a Mumbai based tech startup. Hours are long, pay is decent, I am home sweet home. Rosy picture aint it? Well for now it sure is. The catch is, no net access, especially Gmail, so no blogging L and no chatting. Thank heavens for Twitter!! Hopefully the email api of blogger still works.

New leaf

An extension of the last post, but I figured – that it deserves a separate mention. So, here we go!!

On the day I touched Mumbai, one of the first things I did was back-up my machine and format it. Formatting is like a cleansing mechanism for me … like turning over a new leaf. A new OS, a new folder structure, my choice and my will to decide how I want to proceed forward. The data of the past legacy long forgotten and the freedom to take decisions as I want them.

Erasing all the baggage and getting rejuvenated for a new life. As I write this, it gives me a secret thrill … to be on the verge of a new year, in the middle of an economic crisis, without getting shackled to a conventional “job”. Have decided to benefit from the past years, and the advises given by friends … and here is my resolution for the new year (I know it’s early, but I intend on keeping this one).

To be more critical – because chalta hain does not cut it.

Think about it.

Relieving

This week I hope to be relieved of all my duties. After a mammoth 3 months of notice period, it feels like the light at the end of the tunnel. I guess I can take up to a month of living without any responsibilities. But that's the future, lets just focus on getting relieved on time, yeah?

Fingers crossed.

PS - The next time I put my John Hancock on any acceptance letter, I will make a note of checking the notice period. The last 3 months were a bitch.

So you fcuked up! Move on!

I would like to take a view au contraire to the recent global meltdown. With most of the companies looking at slicing off their costs by targeting their cost centers ... they are doing a big mistake. What they should focus on, is how to monetize their cost centers ... how to turn their cost centers into revenue centers. Instead, what do we see ... job slashing ... 1000 sacked! ... 50000 sacked!! How is that going to help you? Yes, in the short run, your Quarterly statements might be able to absorb the hit the financial crisis has had on your revenues, but in the longer run, you have just sunk deeper into sinkhole that you are trying to rise from(pardon my french).

The entire reason why companies are seeing the financial crisis is because the finance giants were not cautious enough in making the investments on which they bet their proverbial asses, and are now reeling with the losses. So you screwed up ... big time. It takes a great man to admit his mistakes, it takes an even stronger man to move on. In Hindi there is a phrase ... agar yeh nahi to wohi sahi.

Organizations are there to do business, and there is business to be done. If the world says that the total amount of business has gone down ... well they have to be wrong :) ... or they are not just looking in the right places. So what if Lehmann Brothers closed up ... what if AIG has gone for a second round of rescue ... there are other firms who will step in the shoes of the fallen ones. Global business ... the show ... must go on. Where to look at business opportunities one might ask - see a problem, fix it ... can it be simpler than that?

So lets see the world back on its feet and totter to the trot that we were used to seeing.

Panic!

Your heart beats a pace too quick Sweat on your body a sheen too slick Tension in the air can be cut as thick That's what it feels to panic

Silly-kaun Valley!

We recently shifted to a new office. The eTail team has grown so fast over the past two years, that it became imperative for our division to shift to a new office. The postal address boasts of an impressive area - Banjara Hills Road No. 12. I say impressive, since it is by far the most expensive area to live in .. with showrooms and plush restaurants all over the place. Little wonder why the top management decided to shift here, aside from the fact that the office was the only Vastu-compliant office readily available at that time.

The office seems good, but sadly lacks in all the aspects of infrastructure ... no Class A internet provided here, public transport to a minimum, cellular networks barely reach here, this place is good for one thing ... seclusion. Lack of network reach here makes for highly boring times ... I did not know how much chattering I do on my cellphone until I came here.

I deleted iexplore.exe

Funny, I had not talked about Google Chrome uptil now. I still won't rave about it, since I prefer Firefox over Chrome. Tried it, uninstalled it. End of story. But with the recent launch of this browser, people are now forced to relook at their choice of browser. I hope this helps informed users take a decision and switch to Opera or Firefox, which are way better browsers than the rest available in the market. The last one of which is the market leader, Internet Explorer. Phycuk!! Just talking about it makes me want to spit, and clean my tongue. I hate it. Not because it is a Microsoft product, but because it actually is a pretty crappy browser. The fact that you cannot take it out of your Windows Operating System just goes to show how smart the MS IE Product management team is, full marks to them!!

So, I took it upon myself to remove this insult to a browser once and for all from my WinXP machine. I went to Add/Remove programs, and removed it. The icon on my desktop went away ... yaay!! Then when I went to Start -> Run and typed iexplore.exe, back again it rears its ugly head. Grrr!! You can't remove it, that's that. So finally I did what I should have done when I installed WinXp, delete the folder Internet Explorer in my Program Files. And life was good.

I forgot one teensy weensy thing, I work in a web retailing firm, which has a propensity of churning out portals. These portals need to be tested. Since my marketing guys feel that a major portion of their customer base would be on IE, they expect me to make the portal IE-Compatible (read compatible javascripts, reduced effects, workaround on ajax), nothing that we can't do, of course not. Just I ask my readers, why?

Why bother to make things compatible with IE? Why not force those ignoramuses to switch to a better browser. You are not only doing yourself a favour but improving the world. Impacting your customers positively. Being the change not just trying to make it. Yes, "customer-centric" people would say that you need to sell what your customer wants, I say, tell that to an artist and see his reaction. So if you agree with me, go delete your iexplore.exe and make the world a better place.

We need more products

With the changes in the US economy, India is feeling the ripple effects pretty early on. Even before the financial giants announced to the world that they are either wrapping up or being taken over, the Indian IT sector knew that times were going to be hard. Layoffs are bound to follow. The dotcom bust 2.0 is here :-). I had earlier written about this on my previous blog. A senior management professional at TechMahindra had predicted this as early as August 2006.

If you see the graph above, the dependence of the Indian economy lies largely with the Service sector, and that dependence has been growing constantly over the past years. We had the green revolution to bolster our agricultural sector, over the past decade, we have seen the IT revolution, that has significantly bolstered our services contribution to the GDP. I know this is obvious to most of you ... but did we all see it coming? And if we did see it coming, then how come none of us sat up and took action.

Would we now try to start a belated industrial revolution, giving more priority for a product-based economy instead of a service-based economy? Can we see the contribution of Indian industry to our nation's GDP increase? Or will our aam aadmi continue giving service to the firangs, depending on derived demand to earn his daily bread.

Emails!

Could not stop from posting this one ... its too real. This applies in work as well.

Innovation and Dilbert

 

Was going through the Dilbert archives when I came across this two strips. Real example of what happens when management makes uninformed decisions about technology where they are clueless. Seems familiar to you too?